Please read these Terms carefully and make sure that you understand them before signing up to the Service.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
We are the owner or the licensee of all intellectual property rights in the Service, the website, and in the material published on it (other than Your Content) and any necessary software used in connection with the Service (“Software”). These works are protected by copyright laws and treaties around the world. All such rights are reserved. Except as expressly authorised by us, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service, the website or the Software, in whole or in part.
You acknowledge that we will collect data on your use of our website and Service for performance and service analysis. You grant us a world-wide, royalty-free, non-exclusive, perpetual license to use non personally identifiable information from such data for the purposes of our business.
We aim to update our site regularly, and may change the content at any time.
WYou must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
If you post contents to our site, you must comply with the following rules. Any material that you contribute to our site("contributions") must:
We exclude liability for actions taken in response to breaches of this policy.
The fees for using our Service are set out on our website and are charged on usage and payment processing basis. Organizer and Artist account are charged on commission basis and we reserve the right to introduce or increase commission fees as we see fit.
How our fees are charged
Commissions: every Organizer and Artist account has a wallet system. Once a user makes a purchase of a product associated to a specific account, the account receives notifications of such order. Unless a special partnership exist, all payments are processed into the account wallet system once the event has ended. The Organizer in this case would be required to submit a withdrawal request before payment is processed into the bank account on record. Booking fees: booking fees are fees paid by the Attendee whilst purchasing tickets on our websites. These fees includes payment processing charges and more. This fee is added to the value of the ticket being purchased and paid for by the attendees or buyer. Our fees are non-refundable, even if an event is cancelled.
In some circumstances we may agree to a different process for the payment of our fees, in which case, each invoice submitted to you by us is payable within 10 days from the date of the invoice
Please note that we operate a ‘fair use’ policy which means that:
Payments are handled by a third party system. We do not store your card details on our servers.
While we endeavour to ensure that the Service is available 24 hours a day, we do not guarantee the availability of the Service and shall not be liable if for any reason the Service is unavailable at any time or for any period.
Access to the Service may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
We do not warrant the accuracy and completeness of the material on the website. We may make changes to the material on the website, or to the functionality of the Service, at any time without notice. The material on the website may be out of date, and we make no commitment to update such material.
We will provide the Service with reasonable care and skill. The Service and the material on the website is provided “as is” and except for the warranties contained in these Terms, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions of satisfactory quality and fitness for particular purpose).
We are not a party to any transactions, other relationships, or disputes between you and Ticket Buyers or you and event attendees. Furthermore, we do not pre-screen Ticket Buyers and are not responsible for any fraudulent transactions by Ticket Buyers. We exclude any and all liability arising out of any actions that we may take in response to breaches of our Acceptable Content Standards and these Terms. You agree to indemnify us and our officers, directors and partners from any cost, claim or demand, including reasonable legal fees:
in relation to any dispute(s) with one or more of your Ticket Buyers and/or your relationship with Ticket Buyers and event attendees; and made by any third party due to or arising out of Your Content and your use of the Service. You are solely responsible for your actions when using the Service.
Nothing in these terms shall limit or exclude our liability for (a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors; (b) fraud or fraudulent misrepresentation; or (c) any other matter in respect of which it would be unlawful for us to exclude or restrict liability. Subject to this:
we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of income or any indirect or consequential loss arising under or in connection with the provision of our Services; and our total liability to you for all other losses arising under or in connection with the provision of our Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to £100. Nothing in these Terms seeks to limit or exclude consumers’ legal rights.
These Terms shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms shall be subject to the non-exclusive jurisdiction of the English courts.